Account is locked

Owned by Mary Lukowski
Last updated: Mar 25, 2016
1 min read

Potential causes

  • Too many login attempts with the wrong password
  • Too many login attempts with an incorrect username
  • Too many login attempts using the wrong URL and the username does not exist in that server

Actions

  • Verify the URL
  • Verify the username
  • If the correct username and URL were used when trying to log in and the account is locked, then an email is sent with a link to unlock