Invalid Username or password
Potential causes
- Username is not valid
- Password is incorrect
- The URL is not correct
- The account has not been verified
- No valid account exists with the specified username
Actions
- Verify the URL
- Request a password reset (click the "Forgot username / password" link)
- If you do NOT receive an email to reset your password within a few minutes
- Check your spam / junk folder
- Â If you do not have an email, that indicates that either you are using the wrong URL, wrong username, or your account is set up with the wrong email
- Request your username
- If you do not receive an email, that indicates you do not have an account with the URL you are using or your account is set up with the wrong email
Â