Invalid Username or password

Potential causes

• Username is not valid
• Password is incorrect
• The URL is not correct

Actions

• Verify the URL
• Request a password reset (click the "Forgot username / password" link)
• If you do NOT receive an email to reset your password within a few minutes
  • Check your spam / junk folder
  •  If you do not have an email, that indicates that either you are using the wrong URL, wrong username, or your account is set up with the wrong email
  • Request your username
  • If you do not receive an email, that indicates you do not have an account with the URL you are using or your account is set up with the wrong email