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Subject NOT assigned (i.e., enrolled or screened) in any Project

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Tip

If the Delete Subject button is not enabled that indicates the subject is enrolled in at least one other project and CANNOT be deleted without first being removed from ALL Projects (Note: You may not have access to all the Projects to which the subject is enrolled!)

Info

To get a list of subjects that are not assigned to any project:

  • Select the Subject Search tab on the Home page
  • Select All Projects in the project selector box of the toolbar
  • Click Search in the Filter panel (right side)
  • Click on Project in the center panel to sort the list by project name
  • The subjects not enrolled or screened in any project will be listed at the top
Subject enrolled or screened in only one Project

If subject has Encounters

Info

Must have Project Management role.

The subject must first be Removed from Project(s), then the Delete Subject button will be enabled on the Subject Overview page.

Tip

Note: You may not have access to all the Projects to which the subject is enrolled!

If subject has NO Encounters or is "In screening" phase of study:

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Subject enrolled or screened in multiple Projects

If the Delete Subject button is not enabled and the subject does NOT have any encounters, that indicates the subject is enrolled in at least one other project and CANNOT be deleted without first being removed from ALL Projects (Note: You may not have access to all the Projects to which the subject is enrolled!)

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  1. Login to StudyTRAX.
  2. Click the System Setup menu item at the top of the page.
  3. Select the Users tab on the left side of the page.
  4. Find the user in the list (you can search for them using the search box) and click their username.
  5. On the Account Settings page, click the Reset Password button in the toolbar.
    Note

    If the SMTP server is not configured correctly, this will not work. You will have:

    1. Click the Attributes tab.
    2. Change the users password to something secure ("Pa$$word12345").
    3. Click the Expire Password checkbox.
    4. Click the save button.
    5. Manually send an email to the user with their new password.