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Clicking on the ? icon will display the Email Tags that are can be used in the email template.  The tags will be substituted with the actual values when the email is sent to the subject.

 

Notification emails are sent to subjects as follows:

  • The first notification email is sent at the encounter's Earliest Date
  • The second notification email is sent at the encounter's Projected Date

Emails are only sent when the following conditions are met:

  • The encounter has not occurred
  • The subject's account settings are checked for Receive Encounter Due Notifications
    Tip

    Subject's can disable notifications to their email if the project feature for Allow Disable Notifications is checked

  • An email address is specified for the subject in their Account Settings
    Info

    You will not be able to save a subject's Account Settings with no email address specified and the Receive Encounter Due Notifications box checked


Actions

  • Enter the notification email template