See Best Practices for how to use a browser with StudyTRAX.
Best Practices
- Do Not use the browser's navigation buttons
- Navigator through the application's user interface only
- Open only one instance of the application
- If two instances are needed:
- Use a different browser (e.g., IE and Chrome)
- If only IE used, be sure to select File - > New Session for the second instance
- If two instances are needed:
- Log out when done and close the browser
- Use "Single" clicks
- Stay on a page until all processing is finished (e.g., exporting data sets)