Overview

The Account Update window contains a subject's Studytrax account information.

Content (initial setup)

Username: a unique username for the subject to log into their Studytrax portal
Email Address: the subject's email address, which is used for email address verification, username retrieval, password reset, receiving a welcome email, and receiving encounter due notification emails

The email address associated with an account must be verified. A subject will be prompted to create a password at that time.
Active: If checked, indicates the subject is active and can log into their Studytrax portal
Receive Encounter Due Notification: If checked, indicates the subject will receive an email notification when an encounter is due if the interval is set up to allow subjects to create the encounter

Content (after initial setup)

Username: a unique username for the subject to log into their Studytrax portal
Email Address (optional but strongly recommended): the subject's email address is used for account verification, username retrieval, password reset, receiving a welcome email, and receiving encounter due notification emails
Active: If checked, indicates the subject is active and can still log into their Studytrax portal
Receive Encounter Due Notification: If checked, indicates the subject will receive a notification email when an encounter is due if the interval is set up to allow subjects to create the encounter

can only be selected if an Email Address is entered
Verified: indicates that the subject has verified the email address associated with the account
Expire Password: checking this box will require the subject to change the password the next time they log into their Studytrax portal
Resend Verification Email: Displays only if the account email address has not been verified, clicking the link will resend the subject an email with a link to verify their email address and create a password
Resend Welcome Email: Click the link to resend a welcome email to the subject
Failed Login Attempts: indicates the number of failed login attempts for the username

The failed login attempt process is described here: Bad Login Attempt Process
Last Login: displays the last date and time the subject logged into their Studytrax portal
Last Password Change: displays the last date and time the subject changed their password

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