Overview
StudyTRAX is a web-based application and there are some items to note about the navigation within StudyTRAX.
Suggestions to follow
Do:
- Navigate within the application
- Allow a page to completely load before clicking again
- Single-click
If opening more than one window, each window MUST be a separate session
In Internet Explorer use File > New Session as opening a new window opens in the same session
You can open one StudyTRAX session in IE and another session in Firefox and you will have separate sessions
- Click logout when completed in the application
- If StudyTRAX automatically logs you out due to inactivity, close the browser and re-open a new browser to clear the cache
- Frequently click on Save (there is no auto-save)
- Wait for all processing to finish before clicking another option (e.g., exporting data sets)
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Don't:
- Do not use the Back button of the browser (if there is a Back button in the StudyTRAX toolbar that is fine to use)
- Do not double-click
- Do not close the browser before logging out
- Do not used Ctrl-N or a another tab to open another session of StudyTRAX