Overview
This page describes how to unlock StudyTRAX after it has been locked from the System Administration Lock Application toolbar button
Required Role(s)
- System Administration
Steps
Unlock the application from within StudyTRAX:
- Select System Administration in the main menu
- Select the Un-lock Application toolbar button
Unlock the application when not logged into StudyTRAX:
- Open IIS
- Restart the application pool
| Note |
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This will log out any users that are logged into StudyTRAX causing them to lose any unsaved work. |