Page Comparison

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• Silverlight

  Tip
  Not needed if only going to enter data

  	If this message appears, please follow the steps below

  • Be sure Microsoft Silverlight is installed.
    • Go to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx to verify the latest Silverlight installed.
    • Restart browser
    • In IE, select Tools > Manage Add-Ons
    • Find Microsoft Silverlight in the "toolbars and extensions" list.  Verify the status in "enabled"
    • Select "run without permission" and verify Microsoft is listed and enabled.

      Note
      If problems still persist in running Silverlight, check to see if Google Toolbar is installed.

    • Please remove google toolbar temporarily to determine if it is confilicting with Silverlight
      • Uninstall Google Toolbar>  http://www.google.com/support/toolbar/bin/answer.py?answer=9231&cbid=1smv10qtf25zs&src=cb&lev
      • Restart browser and again try to run Silverlight in StudyTRAX.
      • Re-install Goolge Toolbar> http://www.google.com/support/toolbar/bin/answer.py?answer=9230&cbid=1fl435fmkyzdn&src=cb&lev

        Note
        If problems still persist in running Silverlight, Please try to uninstall and reinstall Silverlight

         
      • Uninstall/Install Silverlight Instructions >  http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/microsoft-silverlight-installs-but-explorer-does/5b66a107-a1e8-49bb-920f-4491c6e239fa

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