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StudyTRAX is a web-based application and there are some items to note about the navigation within StudyTRAX.
Suggestions to follow
Do's:
- Navigate within the application
- Allow a page to completely load before clicking again
- Single-click
- If opening more than one window, each window MUST be a separate session. AVOID CONCURRENCY ERRORS!* Log out when completed in the application
- If StudyTRAX automatically logs you out due to inactivity, close the browser and re-open a new browser to clear the cache
- Do NOT Frequently click on Save (there is no auto-save)
Don'ts:
- Do NOT use the Back button of the browser (if there is a Back button in the StudyTRAX toolbar that is fine to use)Allow a page to completely load before clicking again
- If opening more than one window, each window MUST be a separate session. AVOID CONCURRENCY ERRORS!
- Do not double-click
- When completed in StudyTRAX click on logout in the upper right corner before closing the browser
- Frequently click on Save (there is no auto-save)Don't close the browser before logging out