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  • If StudyTRAX automatically logs you out due to inactivity, close the browser and re-open a new one new browser to clear the cache
  • Do NOT use the Back button of the browser (if there is a Back button in the StudyTRAX toolbar that is fine to use)
  • Allow a page to completely load before clicking again
  • If opening more than one window, each window MUST be a separate session
  • Do not double-click
  • When completed in StudyTRAX click on logout in the upper right corner before closing the browser
  • Frequently click on Save (there is no auto-save)

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